Effective date: 27-06-2024
This Privacy Policy, as updated from time to time, describes how we handle data for our services on this Website (including the website and the information contained on each aspect, page and whether in part or in combination or all of it together)(the “Website”), which kind of data we collect, store, and process during your use of the publicly accessible parts of the Website, for which purpose we collect, store, and process the data, and how we use the data. The terms “we”, “our”, or “ChemLex” mentioned in this Privacy Policy refer to CHEMLEX TECHNOLOGY CO., LTD.
Our Website may contain links to third-party websites/contents/services that are not owned or controlled by ChemLex. ChemLex is not responsible for how these websites operate or process your personal information. We, therefore, recommend you to carefully read the privacy policy and terms of third parties before using their services. If you have any questions, comments or suggestions about this Policy, you can contact us through the contact information indicated at the end of this Policy.
If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Website. By continuing to use the Website you are acknowledging our rules regarding your personal information as described in this Privacy Policy.
This section describes the different types of personal information we collect from you and how we collect it.
(1) When you access our Website, your browser will transfer certain data to our web server. This is done for technical reasons and required to make available to you the requested information. To facilitate your access to the Website, the following data are collected, briefly stored, and used:
Moreover, to protect our legitimate interests and to comply with Chinese laws and regulations on weblog storage, we will store such data for a limited period of time in order to be able to initiate tracking of personal data in the event of(a) actual or attempted unauthorized access to our servers or (b) a request from relevant government authorities.
(2) When you submit an enquiry to us, in order to contact you and handle your questions, we will in accordance with the law only collect information that is strictly necessary and will not use it for other services. The specific information collected is as follows:
| Personal Information | Use |
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Enquiry Information:
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We use this information to understand who is making the enquiry, what the enquiry relates to and to contact the person who made the enquiry. |
If you provide us with any personal information relating to other third parties, please ensure that you have obtained legal authorization from those third parties and the authenticity and legality of such information.
(3) Use of anonymized or de-identified information
We may anonymize and/or de-identify the data of Website visitors and use it for other purposes, including product and service development and improvement activities. Please note that as the anonymized data cannot be used to identify or contact any specific individuals and cannot be recovered, it is not categorized as personal information.
(4) Children
Children must not use the Website for any purpose, except where their parent or guardian has provided consent. By children, we mean users under the age of 18 years old.
We do not knowingly collect personal information from children for any purpose. If you believe that we have personal information of a child without parental/guardian consent, or if you are the parent or guardian of the user and wish to withdraw consent, please contact us through the contact information indicated at the end of this Policy.
This Website uses so-called “cookies”. Cookies are small text files that are stored in the memory of your terminal via your browser. They store certain information (e.g., your preferred language or site settings) which your browser may (depending on the lifespan of the cookie) retransmit to us upon your next visit to our Website. We would like to use cookies to better understand your use of this website. This enables us to improve your future experience on our website.
We differentiate between two categories of cookies: (1) functional cookies,without which the functionality of our Website would be reduced, and (2) optional cookies used for, e.g., website analysis purposes. Upon your first access to our Website, a banner will appear, asking you to give us your consent to the setting of cookies. If your consent is given, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After the expiration of the cookie’s lifespan, or if you actively delete the cookie, the banner will reappear upon your next visit to our Website and again ask for your consent.
Of course you may use our Website without any cookies being set. In your browser, you can at any time configure or completely deactivate the use of cookies. This may, however, lead to a restriction of the functions or have adverse effects on the user-friendliness of our Website. You may at any time object to the setting of optional cookies by using the respective objection option indicated in the table above.
Your personal information is processed by our servers located in the People’s Republic of China. Our web maintenance and operation team, and our technical team, are located in the People’s Republic of China. We will follow legal provisions and regulations strictly, and will take strict and secure protective measures to safeguard your rights in accordance with this Privacy Policy.
Only where reasonably necessary will we share your personal information. Situations where this occur are:
(1) We may share your personal data with other ChemLex Group companies. The ChemLex Group companies include ChemLex and any other entities directly or indirectly controlled by ChemLex.
We only share the information that is necessary and the share is subject to the purpose under this Privacy Policy. If any ChemLex Group company desires to change the purpose, your separate consent is required.
(2) We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organise any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any new owner or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any new owner or other third party involved in such sale or transfer.
(3) Regulators, judicial authorities and law enforcement agencies, and other third parties for safety, security, or compliance with the law. There are circumstances in which we are legally required to disclose information about you to authorities, such as
to comply with a legal obligation or processes, enforce our terms, address issues relating to security or fraud, or protect our users. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant. We are usually prohibited from notifying you of any such disclosures by the terms of the legal process. We may seek your consent to disclose information in response to a governmental entity’s request when that governmental entity has not provided the required subpoena, court order, or search warrant.
If your personal information is to be shared/transferred to ChemLex Group company companies or commissioned third parties located outside China, we will ensure that (a) a sufficient level of protection is provided for your data in foreign countries and (b) China laws and regulations on data export will be strictly complied.
We have adopted security measures to protect your personal information and prevent unauthorized access, public disclosure, use, alteration, damage or loss.
We will take all reasonable measures to ensure we do not collect unrelated personal information. We only retain your personal information no longer than the period necessary for achieving the purpose under this Policy, unless otherwise agreed by you or allowed by the applicable laws.
We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via push notifications, announcements, etc.
We do not keep your data for longer than is necessary unless we are required to do so under law. We will retain your information as follows:
(1) Information you provide to us when submitting the enquiry form or contacting us using the details specified in this Privacy Policy: until your enquiry is resolved, and then erased within one hundred and eighty (180) days of such resolution, unless you agree to have this data retained and receive more information in the future.
(2) If we are required to retain your information beyond the retention periods set out above, for example to comply with applicable laws, we will store it separately from other types of personal information.
In accordance with applicable laws and regulations, you have the right to access, copy, correct/supplement, delete your personal information, withdraw consent and etc. You may exercise your rights by contacting us through the contact information published at the end of this Policy.
We may update our Privacy Policy from time to time. Updates of our Privacy Policy will be published on our Website. Any amendments become effective upon publication on our Website. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates.
If you have any questions on the processing of your personal information, please write an e-mail to Service@ChemLex.tech. Please consider that any email that is not related to data protection inquiries will be deleted without sending a reply to it.